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Privacy and Policy or Terms and conditions page - that communicates :

When you voluntarily send us electronic mail / fillup the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.

1. Introduction
SmartGO is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.smartgo.world or use our overseas education consultancy services. By accessing our website or providing your information, you consent to the practices described in this policy.

2. Information We Collect
We collect the following types of information:

Personal Information: Name, email address, phone number, postal address, date of birth, academic records, passport details, and financial information (for payment processing).
Non-Personal Information: Browser type, IP address, device information, and cookies (used to enhance user experience).
Sensitive Information: Visa/immigration documents, medical records (only when required for visa processing, with explicit consent).

3. How We Use Your Information
We use your data for the following purposes:

To provide personalized overseas education consultancy services, including university applications, visa assistance, and test preparation guidance.
To communicate with you regarding updates, offers, and important notices.
To process payments and verify financial transactions securely.
To comply with legal and regulatory requirements (e.g., visa applications, immigration laws).
To improve our website and services through analytics and feedback.

4. Data Sharing and Disclosure
We may share your information with trusted third parties only when necessary, including:

Universities and Educational Institutions: For admission processing.
Government and Immigration Authorities: For visa and immigration compliance.
Payment Processors: Secure handling of transactions (e.g., Stripe, PayPal).
Service Providers: IT support, cloud storage, and marketing platforms (e.g., Mailchimp for newsletters).

We ensure all third parties adhere to strict confidentiality agreements and data protection standards.

5. Data Security
We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, alteration, or disclosure.

6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law (typically up to 7 years for legal and financial records).

7. Your Rights
You have the right to:

Access, correct, or update your personal information.
Request deletion of your data (subject to legal obligations).
Opt out of marketing communications.
Withdraw consent for sensitive data processing.

To exercise these rights, contact us at privacy@smartgo.world.

8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can disable cookies via your browser settings, but this may affect website functionality.

9. International Data Transfers
As an overseas education consultancy, your data may be transferred to and processed in other countries (e.g., USA, UK, Australia) where our partner institutions are located. We ensure such transfers comply with applicable data protection laws.

10. Children’s Privacy
We do not knowingly collect data from children under 13 without parental consent.

11. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.

12. Contact Us
For questions or concerns about this Privacy Policy or your data, contact:

SmartGO Overseas Education Consultants
Email: privacy@smartgo.world
Phone: 00919087635307
Address: Mahalakshmi Layout, Bengaluru, India

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